Privacy Policy
Last updated: February 2026
Moogui's places particular importance on the protection of personal data and respect for the privacy of its users, customers, and partners.
This policy aims to inform clearly and transparently about the collection, use, and protection of personal data in the context of using the website www.mooguis.fr, the Moogui's mobile application, and associated services.
1. Data Controller
The data controller is:
Moogui's
Simplified joint-stock company (SAS)
Headquarters: Vierzon (18100), France
Registered with Bourges RCS 944 717 107
President: J. Di Cicco
Website: https://www.mooguis.fr
Contact: contact@mooguis.fr
2. Personal Data Collected
Moogui's may collect the following categories of data:
- identification data: surname, first name, username
- contact details: email address, postal address, country
- order data: products purchased, amounts, history
- connection data: IP address, logs, browser type
- application-related data: user account, progress, rankings, XP
- technical data related to connected products (chip scan, activation)
- data related to digital wallets when the user activates an NFT (public address only, no private keys)
No sensitive data within the meaning of GDPR is collected.
3. Processing Purposes
Personal data is collected for the following purposes:
- order and delivery management
- customer relationship and support management
- creation and management of user accounts
- access to Moogui's application features
- participation in rankings, tournaments, and connected services
4. Legal Basis for Processing
Processing is based on:
- the performance of a contract (order, user account, digital services)
- user consent when required
- compliance with legal obligations
- Moogui's legitimate interest (security, service improvement)
5. Data Recipients
Personal data is intended exclusively for:
- authorized Moogui's internal teams
- technical service providers necessary for the operation of the website, application, and payments
- to PostHog Inc. (hosting in the European Union) for the website's audience measurement
- carriers for product delivery
- competent authorities in case of legal obligation
No personal data is sold or transferred to third parties for commercial purposes.
6. Data and Blockchain / NFT Technologies
Within the context of Web3 features:
- only public wallet addresses may be used
- no private keys or financial data are collected
- blockchain registrations are public and independent of Moogui's
- Moogui's cannot modify or delete data recorded on the blockchain
NFT activation is strictly optional.
7. Data Retention Period
Data is retained:
- for the duration of the contractual relationship
- then archived in accordance with legal obligations (accounting, tax)
- inactive accounts may be deleted after a reasonable period
- technical data is retained for a limited duration
8. Data Security
Moogui's implements appropriate technical and organizational measures to ensure the security, confidentiality, and integrity of personal data.
Access to data is strictly limited to authorized persons.
9. Rights of Data Subjects
In accordance with GDPR, each user has the following rights:
- right of access
- right of rectification
- right to erasure
- right to restriction of processing
- right to object
- right to data portability
- right to withdraw consent at any time
Requests can be sent to: contact@mooguis.fr
A response will be provided within a maximum of one month.
10. Complaint to the Supervisory Authority
If the user believes their rights are not being respected, they may file a complaint with the competent supervisory authority:
Commission Nationale de l'Informatique et des Libertés (CNIL)
11. Data Concerning Minors
Moogui's services are intended for children aged 7 and above under the responsibility of a legal guardian.
Any account creation or use by a minor is carried out under the control and responsibility of their parents or legal guardians.
12. Cookies and audience measurement
The www.mooguis.fr website only uses technical cookies and storage strictly necessary for its operation (cart, language).
We measure audience without cookies or storage on your device, with PostHog (PostHog Inc., data hosted in the European Union): pages viewed, clicks, sections viewed, origin of the visit (UTM parameters, referring site) and checkout steps. Visitors are counted from an anonymous identifier recomputed every day; no data can identify you. Data is kept for 1 year. Legal basis: legitimate interest (improving the website and our campaigns).
You can object to this measurement at any time: your choice is saved on this device.
13. Policy Modification
Moogui's reserves the right to modify this policy at any time to adapt it to legal, regulatory, or technical developments.
The applicable version is the one published on the website on the day of consultation.
